Nice Things Our Customers Have Said About Us

Customer service was excellent, Shane listened and was very attentive to our needs. The Kia came up like brand new and we were so happy
Highly recommend
Thank you 🙏

Balcatta Panel and Paint staff are amazing people to deal with. They defuse any traumas you may have about needing repairs to your vehicle right from the start.
Their service is friendly, reliable , quick and they do a top quality job. My car has been repaired several times by them and it always comes back looking like new . I Highly recommend them and will continue to use them for any further panel or paint jobs in the future. Thank you to all the staff for the great job you do.

We decided to give our Honda Civic a roof respray (top and sides) as the metallic gold paint had badly deteriorated. This is the second time we have used Balcatta Paint and Panel and we are so impressed with the quality of work and the friendliness of the team. They matched the colour perfectly and you can't see where it blends with the rest of the car - it looks almost new. It was so tempting to think we needed a new car but now we are very happy we didn't (save $$$'s).

Highly recommend this shop! I had a great experience from start to finish. Shane is a very honest and genuine guy. From the initial visit through to getting my car repaired, everything was transparent and straight to the point. You can really tell he cares about what the customer wants and needs. The reception staff were also very friendly and helpful. Overall a very smooth and positive experience.

Highly recommended Balcatta Panel & Paint, I had amazing service from Shane, who went above and beyond

Did a banger job fixing up a decent scrape for not too much cost. Did other little scratches around the car + even gave it a good clean. Might as well be brand new with how it looks now. Highly recommend.

Fantastic service! I highly recommend.

I will definitely be recommending Balcatta Panel and Paint to everyone who needs a repair! They got my car fixed in 2.5 weeks and got me in touch with a loan car company, so I didn't have to go without. They dealt with all dealings with my insurance company which took a lot of stress off of me. My car looks as good as new! The staff are extremely nice and were great to deal with. Thanks guys!

I couldn’t be happier with the team at Balcatta Panel and Paint!
I brought in my brand new 711 Boxster Porsche after a tyre shop accident left me needing a new door repair, and the results were absolutely perfect. The staff were friendly, professional, and clearly take a lot of pride in their work. You’d never know there had ever been any damage the finish is flawless and the car looks brand new again. Highly recommend these guys for anyone who wants top-quality repairs and outstanding service.
Thanks again to Jason, Shane and Kira.

Thank you so much Balcatta Panel and Paint for the great service you provided to my vehicle recently. It was a seamless transaction and delivered with all the help to an older lady with not much support for delivering and pick up, which you kindly assisted me with. My family have had a few occasions when we have had to claim and although it has been a battle to choose my own provider with insurance company’s I have always insisted on your great service. Keep up the quality workmanship and respectful and friendly service to your customers. Thank once again,
Pixie Oliphant.

5 stars, can’t recommend Shane and the team at balcatta panel & paint enough! They went above and beyond as my preferred repairer through insurance. Very happy and can’t recommend them enough! High quality work and great communication 👌🏼

Always top quality service, personnel and speed. Highly recommended!

Absolutely the best service, best job and mostly their honesty and being so prompt. Many thanks to Kira and all the staff. Already started recommending

Very happy with the service I received at Balcatta panel and paint. Guys got the car Monday morning and had it ready for Friday afternoon as planned. Top job completed would highly recommend and use again.

My car had unfortunately been scratched in transit from overseas and I had initially gotten quoted a crazy price for repair from another bodyshop. Luckily I was recommended to Shane by chance. He took one look at my car and advised that the damage could probably be polished out, which he subsequently did, preventing me from a big bill and having my car out of action for possibly weeks. Shane and the team are honest, easy to deal with, and I would highly recommend them.

My experience with Balcatta Panel and Paint was very positive.
The team was friendly and professional, plus communication was easy.
The quality of the repair appears to be of a high standard.
Thank you

Good old fashioned friendly service. Did a great / timely repair job on my BYD Shark after an unfortunate parking incident. Would highly recommend.

From the first contact phone call to picking up my repaired car, the experience was great hassle and stress free. Staff especially Kira were a pleasure to deal with and I was really pleased with the repair job, so pleased in fact I returned to thank them. I highly recommend Balcatta Panel and Paint for car body repair job’s. They are simply the best

Thank you to Shaun & Kira for an efficient & friendly service

Balcatta Panel And Paint are an outstanding, professional group of people who are at the top of their game. My Gtsr Maloo was looked after from day 1.

Scott never had any doubts about doing the job unlike other repair places that didn't like the idea of touching my ute and made excuses not to go ahead with the repairs. Nothing was a problem or too hard and the end product speaks for itself.....incredible work!

Kira in the office was on top of everything getting me booked in and dealing with the insurance company and keeping me in the loop every step of the way. I could not have asked for better people to look after my Maloo. Thank you guys, you will always be my panel and paint 1st choice. 5 stars all round.

Brought my car here for insurance repairs upon seeing their amazing reviews and they certainly live up to them. From the quotation process, rental car provision, and to the final product, it has been absolutely spot on. Big thanks to Shane and the team and Balcatta Panel and Paint for their never-ending patience and exceptional service, resulting in a hassle-free process with constant communication and an amazing turnaround time. They even went above and beyond and gave my interior a bit of a clean before picking up and found some things I swear I had lost months ago! Absolutely recommended and will be coming back in the future to get some private work done!

My car was involved in an accident at the end of May, and I was feeling quite helpless at the time.

Thankfully, I found Shane Conroy at Balcatta Panel & Paint. He welcomed us with understanding and professionalism, and promised that the repairs would be completed quickly.

True to his word, Shane managed to finish the job in just three weeks — something that would normally take at least two months! The repair work was outstanding, and my car looks as good as new. 🚗✨

We are truly grateful for his help and highly recommend Shane and the team at Balcatta Panel & Paint to anyone in need of quality smash repairs or spray painting. A trustworthy and efficient service from start to finish!

The service I received from Shane and his team was exceptional, from booking in a time for the repair to collection. Very clear and timely communication. They also went above and beyond, by not only carrying out the repairs in quick time but also cleaning the car.
I would highly recommend them.

Your staff service is excellent and very friendly. Your staff is very efficient as well. Overall it was very good.

How fantastic is this company, Kira Shane and staff. They did an excellent honest job fixing our car the very next day.
They went out of their way to get us on the road so quick,
We would highly recommend them.
Many many thanks WISH WE COULD GIVE 10 STARS

Seems like a small family business, first impressions are not great but they turned out to be a very professional operational. Good friendly service offering good advice and accurate detailed quotation. Ultimately provided fast repairs to the highest standard. I recommend Balcatta Panel and Paint and will go to them again if necessary in the future.

Walk in quotes available - super helpful and welcoming. Shane fixed my car so quickly and did me such a good favour! Very helpful and would highly recommend for anyone needing a private or insurance quote. Thanks so much, I really appreciate your help 🙏😊
Chloe Walsh

I first called them to check that they were interested in my small task of fitting some door moldings, they said yes so I immediately dropped in to give them a look at the job

The owner to my surprise, immediately set about doing the job, he knew exactly what and how to complete the task
After 10/15min the job was completed and they wouldn't take payment. I was with wallet in hand but after multiple refusals to take payment, my head was in a spin, that generosity in business almost never happens, not the least because of the cost to run a business

My vehicle is wearing interstate plates!!!

They simply said pass it on, however they can be sure myself and my son will be using there services in future as my observation was that of a professional outfit, run by good people

Recommend the professional Team at Balcatta Panel and Paint. They just completed a fantastic repair on my near new car and they managed the RAC contact seamlessly.

Thankyou to the crew at Balcatta Panel and Paint (especially KIRA) who provided an excellent service from start to finish. As a customer, first impressions and contact are important and KIRA left us with the impression that the panel and paint job on our vehicle would be taken care of.......and it was.
Thankyou
Laurie, on behalf of my elderly mother Eris.

This is the second time I have used Balcatta Panel and Paint, and another great experience. They made it as painless as possible and got me back on the road quickly. Would highly recommend.

I took my Ram pickup truck into Balcatta Panel and Paint to have a couple of rust spots repaired while the windscreen was out, as well as organising the new windscreen, they did an awesome job with the rust repair and matching the paint colour. As well as a job well done, the staff were a pleasure to deal with. ⭐️⭐️⭐️⭐️⭐️

After experiencing a hit-and-run in Warwick, I was recommended Balcatta Panel and Paint. From the moment I arrived, I was greeted with a smile and assured that they would handle everything. Both Shane and the front desk staff were thorough and friendly, making the entire process much more manageable. would highly recommend.

I’ve been using this panel beater for quite sometime now over the past two decades. Their service is second to none and they always go the extra mile to provide you with the best service and quality of workmanship, all in a timely fashion. Trust me, they guys are great don’t just use the panel beater that your insurer recommends, use these guys and you won’t be disappointed.

Awesome job from Shane and the guys there. Very happy with the work they carried out on my car.

Honestly, probably the best experience I have ever had with a panel shop following an accident.

Someone reversed into my drivers door, however following the work done by Balcatta Panel & Paint I honestly couldn't tell the accident had ever happened. I worked in the car industry for 8 years and this is one of the best jobs I have seen, true masters of their craft.

I did have one issue where there was a bit of wind noise coming through the door after collection, however I took it back and the team were more than happy to sort it, no questions at all. Quick turn around and that has now been fixed too. No one can deliver a perfect product 100% of the time, but its how you rectify it that counts and I appreciate you guys for sorting this for me hassle free!

Great experience start to finish.

Thanks Kira, Shane, and team!

Highly recommend. They go above and beyond.

We had our car fixed here last week and are super happy with the service, they made the entire insurance repair process very easy. Our car was pretty messy from our toddler when we dropped it off for repair, but when we got the car back, not only was the repair done very well it was also cleaned inside and out, with all the blankets folded nicely etc. They go above and beyond with the service they provide and we will definitely use them again and recommend to others.

Great experience with these guys, they went above and beyond and very eager to help. Will definitely be taking my car back for more works.

I have a car that no one can see apparently. I have been to Balcatta Panel & Paint sooo many times it’s embarrassing. These guys are fantastic! So friendly and efficient. The most recent time, they finished my car repairs only 3 days after dropping it off. I had picked up my loan car that morning and had to take it back that afternoon! The car is always beautifully cleaned inside and out too! I can highly recommended them! 🤗

We would like sincerely thanking the Balcatta Panel and Paint for the fantastic work being done to our recent repaired. They are very friendly and completed the work well ahead of the scheduled. Thank you again for your great work.

Friendly , professional , old fashioned service.
It was a pleasure to deal with your staff.
Thankyou for an excellent job

Great place to deal with post car issue. Really quick to fix my car and always happy to assist with questions

Balcatta Panel & Paint were absolutely great to work with. Everyone was very kind and helpful during a rather stressful event for us and made sure to keep us updated throughout the entire process.

Getting the ute back we found they’d given it a wash and detailed the inside cabin. The extra attention was very much appreciated after having gone without the ute for several days. Getting into a nice clean cabin was just a good feeling to end on.

Everyone at the shop is great to work with, if you’re looking for a solid shop choose this one.

I had a loose front bumper panel on my Mitsubishi Outlander and popped in to get a quote. The bumper clips had broken. They fixed it on the spot and I was gone in 5 minutes.
Great blokes. I'll be going back there again if needed.

I came down this morning to quote a scratch across my two passenger doors and the team at Balcatta Panel & Paint were very friendly and efficient - both doors were repaired while there and they look brand new, Thank you!

Great local business providing excellent workmanship back by amazing customer service. Thanks Team