Nice Things Our Customers Have Said About Us
Balcatta Panel and Paint prides itself on customer service however, don’t take our word for it, hear what customers of ours have to say…
00:57 14 Dec 21
Just a quick thanks to Bryan, Kira and the team at Balcatta Panel and Paint. I had a dent removed from my car recently that was caused by an elderly gentleman reversing into my front driver’s door. When I picked up the car, I noticed some very, very minor issues with the paintjob and when I pointed it out to Bryan he immediately agreed it was not good enough and apologised that it had not been picked up. Two days later the car was ready to pick up and again and was perfect. It is great to see a firm take responsibility and pride for the quality of their work. Wouldn’t hesitate to recommend them to someone looking for a professional, customer focused, panel and paint specialist, and at a reasonable price!
04:26 15 Nov 21
Apologies for the initial two stars! I got a notification from Google asking me for a review and I accidently opened it and must've clicked 2 stars without really thinking when rushing to close the notification!Yes, I got a very quick and reasonably priced quote and everyone was very friendly. I would recommend you get a quote from "Balcatta Panel and Paint" if you ever need some work done!
09:23 08 Oct 21
I was recommended here by RAC to fix a moderate bump on my wheel arch and I could not be happier. The service was prompt (got my vehicle back within 4 business days) and when I asked for some paint to do some minor aesthetic touch ups on my car they gave me some willingly. Hopefully I won't have to come here again but, if I do, I highly recommend their services.
07:53 07 Oct 21
They put a new panel on for me. Very busy. But fitted me in. Great job. So happy with the work done. Highly reccomend Balcatta panel and paint.
11:37 15 Sep 21
Very fast and top quality service. Thank you
07:29 26 Aug 21
So to start off the reason I came to these guys is I had work done through another place as directed through rac and they did such a bad job rac sent me the these guys to get the work fixed and I wont lie I was so worried that they would treat me as bad as the other place, but to me surprise they where so friendly and welcoming it settled my nerves straight away. Now if u want the at most best work done on ur car at such a great price them I highly suggest going to these guys from the moment I arrive I could tell that there level of experience and workmanship so like no other and the knowledge and attention to detail was so far past what I even expected that I cant fault these guys on anything. I even made a point to rac that they should highly recommend them as there preferred place to get work done.
12:40 13 Aug 21
Took our VW Polo Gti in for bumper repair. Very happy with the face to face service, quote, and the job done on our car. Would recommend them based on our experience.
10:04 23 Jul 21
Very friendly helpful staff
10:34 04 May 21
Just want to say a big thank you to Balcatta Panel and Paint.Bryan and the team went far beyond my expectations, amazing customer service and the amount of time they put into the car was unbelievable.They were with me every step of the way as I worked fifo, sending me updates of the progress.The craftsmanship was flawless and car looks amazing! Highly recommend these guys 🙌
04:00 01 Mar 21
Great Team, quality work and fair pricing
03:52 19 Feb 21
Went to these guys for a quote and they were so helpful and professional 👍 cheers guys
07:55 21 Jan 21
Jason and the team at Balcatta Paint & Panel did an amazing job at repairing my Toyota Corolla ZR Hybrid!!Would definitely highly recommend this crew as they do such a professional job!!Cheers!
15:37 07 Dec 20
Went to have a bumper repaired after a car nudged the bumper and caused some minor damage. Place repaired the bumper good as new, colours where a perfect match, quote was reasonable. The insurance and company corresponded efficiently, both where in the loop.Had a minor issue on trunk when i went to pick it up Friday afternoon, but come Monday the shop happily inspected, turned out to be sap, which they took care of no problems.Headache resolved 10/10.
05:19 09 Nov 20
Great friendly service and great panel beating job. A pleasure to deal with
11:30 04 Aug 20
Very good service, professional and problem solving skills
01:34 20 Mar 20
All staff were courteous, organised and helpful.Stoked with the results and the job was finished quicker than I expected.
00:51 26 Dec 19
02:44 13 Dec 19
Repairs completed in a timely and efficient manner. (Quicker than promised!) The interior and exterior cleaning was above and beyond my expectation. Many thanks for a job well done.
08:52 09 Nov 19
Top people top job
23:40 15 Oct 19
Friendly and helpful people. Highly recommend them👍
23:05 06 Aug 19
Good customer service and car repair. Rapid bumper replacement and painting (2 days only!) plus interior cleaning. I highly recommend.
07:09 05 Aug 19
Once all the Insurance admin was out the way the rest was really straight forward and the repair work was completed as communicated. The work quality also looks just as good..
12:04 10 Jun 19
Perfect repair on my Soul Red Mazda Astina . Very challenging to fix .Very happy indeed,
07:22 05 Jun 19
If you love your car, you have to send it to Andrew and his team should the unfortunate happen to it. Their attention to detail is exceptional and likewise their workmanship. Most other panel beaters try to bodge the job and pocket the extra insurance money. NOT SO HERE!!!Further, if it is not your fault, they are partnered with a company offering like for like hire cars so you dont have to drive an i20 or similar whilst repairs are being carried out.
04:32 12 Dec 18
This was our second time using Balcatta Panel and Paint Car Craft and they always exceed our expectations.Friendly staff, great service and professional work.Highly recommended.
04:08 05 Nov 18
Awesome service and great craftsmanship on recently respraying my BA XR8s spoiler and bumper. Highly recommend and decent pricing. Shoutout to bryan for his excellent work and I will be coming back again for future business!
03:34 21 Mar 18
Balcatta Panel and Paint were friendly, reliable and easy to deal with. They were very quick with getting my quote done and managed to fit my car in shortly after I made the claim with my insurer. They gave me updates of the repairs along the way. My car looked great when I picked it up. Highly reccomend them to anyone as made the process stress free and simple for me. Thank you!
06:59 12 Feb 18
If I could rate them higher I would. This busisness truly exemplifies the true meaning of customer service.I recently had my car repaired following an accident. From the first contacts with Sarah and Nola and there were many (due to insurer delays) to picking up my vehicle I was always kept informed, spoken to with respect, empathy and understanding.The entire team would have to be the most professional, courteous, friendly group I've ever dealt with.The standard of repairs was of the highest quality, completed on time and on pickup my car was spotless inside.Needless to say should I ever have the misfortune of needing smash repairs in future these guys would be my go to business.Thank you Team Balcatta you are absolutely amazing.Jeanette
08:12 08 Dec 17
Took my car here to get some minor works done, Friendly and helpful staff, Great knowledge on the service they provide, Excellent communication, there were some issues with a particular part involved in the repair, and I was given not only daily updates on the situation and progress, but also free use of the loan car for 2 days, they even gave the car a wash and cleaned the interior. Very impressed and Happy, Highly recommend Bryan, Sarah and the rest of the team at Balcatta Panel and Paint.
14:32 23 Nov 17
Highly recommend!!!!! I would give more than 5 star comment if I can! The best service ever!!! Nice guys!! Awesome!!!
Sam del Pino
12:14 06 Nov 17
Was extremely flexible around making the repairs as cheap as possible (I wasn’t sure if insurance would cover me), spent time with me on the phone to work around what I needed and for my car back to me very quickly!Extremely honest, humble and high quality mechanic. Thanks Andrew
12:34 05 Oct 17
Excellent quality work, very helpful and friendly staff, great value, definitely recommend.
16:11 15 Sep 17
We picked our car up today and were very impressed with the excellent job done by the guys at Balcatta Panel & Paint! Someone had backed into our car, but now it looks like new again, all polished & shiny. I was impressed with how quickly Bryan did a quote for me when I first rang them. He said: "Come on down and I can do it for you now"! (The other company I rang had given me a date three days later, just to get a quote.) My husband and I both felt very happy with the good communication we received from them and for the way they were happy to answer any questions we had about details.