What To Expect In Our Smash Repair Shop - Meet Our Owner

Andrew Jaques firmly believes customers are key to success. He says: “If I don’t manage to make my customers happy, I’ve done something wrong! Watch this video to get a sneak peek into Balcatta Panel and Paint.

YouTube link: https://www.youtube.com/watch?v=3b7cSnNQJRA

Contact Details

Car Craft Balcatta Panel and Paint
MRB 4892 | Unit 5-37 Delawney St
Balcatta, WA
Australia 6021

Phone: (08) 9240 1473

Email Us

Google Rating

4.7

Based on 54 reviews

Balcatta Panel and Paint

4.7

Dave H.

03:52 19 Feb 21

Went to these guys for a quote and they were so helpful and professional 👍 cheers guys

James W.

07:55 21 Jan 21

Jason and the team at Balcatta Paint & Panel did an amazing job at repairing my Toyota Corolla ZR Hybrid!!Would definitely highly recommend this crew as they do such a professional job!!Cheers!

Miles S.

15:37 07 Dec 20

Went to have a bumper repaired after a car nudged the bumper and caused some minor damage. Place repaired the bumper good as new, colours where a perfect match, quote was reasonable. The insurance and company corresponded efficiently, both where in the loop.Had a minor issue on trunk when i went to pick it up Friday afternoon, but come Monday the shop happily inspected, turned out to be sap, which they took care of no problems.Headache resolved 10/10.

Sian H.

05:19 09 Nov 20

Great friendly service and great panel beating job. A pleasure to deal with

Callum M.

22:45 14 Oct 20

Alex P.

04:55 27 Sep 20

Sorin B.

07:46 06 Sep 20

Emmanuel M.

12:12 02 Sep 20

Ross M.

10:14 14 Aug 20

abhi G.

11:30 04 Aug 20

Very good service, professional and problem solving skills

Brin L.

01:34 20 Mar 20

All staff were courteous, organised and helpful.Stoked with the results and the job was finished quicker than I expected.

Donna L.

00:11 23 Feb 20

Best price, best customer service.

Cryotheos

06:22 18 Feb 20

Mitch M.

09:00 09 Feb 20

Brett R.

05:56 30 Jan 20

Benjamin D.

06:42 07 Jan 20

Karen Y.

00:51 26 Dec 19

Friendly

Simon P.

02:44 13 Dec 19

Repairs completed in a timely and efficient manner. (Quicker than promised!) The interior and exterior cleaning was above and beyond my expectation. Many thanks for a job well done.

Luke D.

16:28 18 Nov 19

Kevin O.

08:52 09 Nov 19

Top people top job

ivor F.

23:40 15 Oct 19

Friendly and helpful people. Highly recommend them👍

Sarah J.

02:59 08 Aug 19

Arek P.

23:05 06 Aug 19

Good customer service and car repair. Rapid bumper replacement and painting (2 days only!) plus interior cleaning. I highly recommend.

Anton P.

07:09 05 Aug 19

Once all the Insurance admin was out the way the rest was really straight forward and the repair work was completed as communicated. The work quality also looks just as good..

Joe R.

12:04 10 Jun 19

Perfect repair on my Soul Red Mazda Astina . Very challenging to fix .Very happy indeed,

Lawrence A.

07:22 05 Jun 19

If you love your car, you have to send it to Andrew and his team should the unfortunate happen to it. Their attention to detail is exceptional and likewise their workmanship. Most other panel beaters try to bodge the job and pocket the extra insurance money. NOT SO HERE!!!Further, if it is not your fault, they are partnered with a company offering like for like hire cars so you dont have to drive an i20 or similar whilst repairs are being carried out.

Mo A.

04:32 12 Dec 18

This was our second time using Balcatta Panel and Paint Car Craft and they always exceed our expectations.Friendly staff, great service and professional work.Highly recommended.

Scott B.

04:08 05 Nov 18

Awesome service and great craftsmanship on recently respraying my BA XR8s spoiler and bumper. Highly recommend and decent pricing. Shoutout to bryan for his excellent work and I will be coming back again for future business!

Tegan A.

03:34 21 Mar 18

Balcatta Panel and Paint were friendly, reliable and easy to deal with. They were very quick with getting my quote done and managed to fit my car in shortly after I made the claim with my insurer. They gave me updates of the repairs along the way. My car looked great when I picked it up. Highly reccomend them to anyone as made the process stress free and simple for me. Thank you!

Jeanette G.

06:59 12 Feb 18

If I could rate them higher I would. This busisness truly exemplifies the true meaning of customer service.I recently had my car repaired following an accident. From the first contacts with Sarah and Nola and there were many (due to insurer delays) to picking up my vehicle I was always kept informed, spoken to with respect, empathy and understanding.The entire team would have to be the most professional, courteous, friendly group I've ever dealt with.The standard of repairs was of the highest quality, completed on time and on pickup my car was spotless inside.Needless to say should I ever have the misfortune of needing smash repairs in future these guys would be my go to business.Thank you Team Balcatta you are absolutely amazing.Jeanette

keirus69

08:12 08 Dec 17

Took my car here to get some minor works done, Friendly and helpful staff, Great knowledge on the service they provide, Excellent communication, there were some issues with a particular part involved in the repair, and I was given not only daily updates on the situation and progress, but also free use of the loan car for 2 days, they even gave the car a wash and cleaned the interior. Very impressed and Happy, Highly recommend Bryan, Sarah and the rest of the team at Balcatta Panel and Paint.

carlun R.

14:32 23 Nov 17

Highly recommend!!!!! I would give more than 5 star comment if I can! The best service ever!!! Nice guys!! Awesome!!!

Sam del P.

12:14 06 Nov 17

Was extremely flexible around making the repairs as cheap as possible (I wasn’t sure if insurance would cover me), spent time with me on the phone to work around what I needed and for my car back to me very quickly!Extremely honest, humble and high quality mechanic. Thanks Andrew

Carl C.

12:34 05 Oct 17

Excellent quality work, very helpful and friendly staff, great value, definitely recommend.

MaxandJill B.

16:11 15 Sep 17

We picked our car up today and were very impressed with the excellent job done by the guys at Balcatta Panel & Paint! Someone had backed into our car, but now it looks like new again, all polished & shiny. I was impressed with how quickly Bryan did a quote for me when I first rang them. He said: "Come on down and I can do it for you now"! (The other company I rang had given me a date three days later, just to get a quote.) My husband and I both felt very happy with the good communication we received from them and for the way they were happy to answer any questions we had about details.

wendy R.

11:24 21 Jul 17

Wow what can I say, these guys sure took the headache out of getting my car repaired. From the moment I went to get my quote didn't do another thing. Balcatta Smash Repairs liaised direct with my insurance company. Fast turn around, picked up today and car had been detailed. Want to deal with true professional's then these are the team. Highly recommend. Thanks again to you all.

Joel M.

08:29 29 May 17

Fantastic experience. Had a bumper and panel repair 6 weeks ago. Reasonsble price, loan car and a perfect job.Cut to today - accidentally knocked rear bumper off backing out of garage. Went down to Balcatta Panel and Paint for a quote - and as it was minor they FIXED IT ON THE SPOT. Plus, did some touch up and polished the area affecred. When I asked "How much?" I was told "Don't worry about it"Truely gentlenen and best service in Perth by Far!!!

Mason L.

04:49 24 May 17

These guys have repaired two of my cars, a fast, quality and friendly service both times.I'll be back without question if need be.

Bronwyn T.

02:03 24 May 17

Andrew was very helpful. I have had two issues successfully resolved by the team at Balcatta Panel and Paint. They were honest and reliable. I would recommend them to anyone. Thanks Andrew!

Dale C.

06:09 25 Apr 17

We had our Subaru Forester repaired 18 months ago. We were able to have tow truck drop car off after hours at workshop after the accident and they sorted the rest. Insurers approved the quote and we got our car back within 3 weeks when accident happened over Christmas shutdown period. Very happy with service and repairs. Great friendly team - 5 stars.

ben C.

08:01 09 Aug 16

I'm not one to review a service, but I feel like I needed to with balcatta panel and paint!Andrew and his team are second to none from start to finish! Andrew is a gentleman and his honestly made it easy for me choose bpp!Today I got my car back after a fast turn around and it looks brand new, which is hard to believe it's my car!Thank you for your amazing work BBP☺️

Esther L.

08:29 12 Jun 16

I just had my car repaired at Balcatta Panel & Paint. They are fast to book me in, efficient, patient and provided me with a complimentary car to use during the period. Paul assessed my car and after that Andrew took care of the whole process. On the day of pickup, I was running late and Andrew even waited for me after hours. Even the Receptionist was polite and caring. I am very happy I made the right decision to go with them rather than my insurance's preferred repairer.

Patricia W.

05:18 10 Jun 16

Highly professional job by Balcatta Panel and Paint. Great customer service. Obviously take pride in their work. Highly recommended.

SPECIAL C.

14:24 12 Feb 16

Most friendly customer service with the choice of loan cars.My car is A black Bmw M5 and it was repaired in less than a week! They shop was full of cars and they said they are never to busy to fit another customer in.The finish of my car was faultless and I have already handed out their business cards to my friends back at work.It's good to see a shop that cars about your car as much as you do.Very pleased once again guys 👍

Pengyou K.

17:53 14 Oct 15

Paul and his team did fabulous job on Paintness Dent Removal and Paint scratch repair for my car… I was excited when I seen my 「new」repaired mazda 10 hrs ago when I was picked it up. Paul，and that guy in the reception who wear a glasses（sorry i forgot name ) They are really nice and responsible people.………GREAT EXPERIENCE. No doubt to recommend BPP.

Family R.

00:06 29 Jul 15

Good service, quick turn around, professional quality finish